Privacy Policy


This document ('Privacy Policy') describes the information we collect about you and explains what may happen to that information. By using the Cape Jaffa Wines Web site, you accept our Privacy Policy set out below:

1. Cape Jaffa Wines is committed to best-practice privacy standards
Our Policy is based on the National Privacy Principles, developed by the Office of the Australian Federal Privacy Commissioner. We are committed to protecting your personal information and letting you know the type of information we collect and how the information will be used. Cape Jaffa Wines will also comply with any guidelines or laws introduced in Australia to further protect your privacy.

2. Collecting information about you
The amount of information we collect about you depends on how you use our website. The only personal information we collect is what you tell us about yourself through surveys, wine club and newsletter registrations. We use your personal information for research or to improve our site and the services we offer you. We also use your personal information to notify you of updates to the web site via email or our newsletter if you have subscribed to it. You can cancel your newsletter subscription at any time by emailing us at info@capejaffawines.com.au.

3. Our use and disclosure of your personal information
Cape Jaffa Wines will not use or disclose any information about you to a third party without your prior consent unless legally required to do so or if we find it necessary to:

a) implement our terms of service;

b) provide you with the service you have requested;

c) protect the rights or property of Cape Jaffa Wines any user of Cape Jaffa Wines or any member of the public; or

d) lessen or prevent a serious threat to a person's life, health or safety.

Cape Jaffa Wines will seek to take all reasonable steps to keep any information we hold about you secure, accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities.

Cape Jaffa Wines will take all reasonable steps to ensure that our employees and contractors respect the confidentiality of any personal information held by Cape Jaffa Wines. You should notify us immediately if there is any unauthorised use of your account or any other breach of security. However, Cape Jaffa Wines does not accept responsibility for any consequences of the unauthorised access to your information.

4. How to access, correct or update your information
If at any time you want to know what personal information Cape Jaffa Wines is holding about you, you may request these details by emailing us. We will endeavour to respond to your inquiry within five working days. If you ever want to correct or update your information, please email us with your details.

5. If you have a problem
If you have a further inquiry relating to privacy please email us. If you have any problems with our Web site or a general problem or complaint, please contact us. Our cusomers are extremely important to us and we take these issues seriously. We will endeavour to address your concerns as quickly as possible.

6. More on privacy
You can obtain further information about privacy in Australia and the protection of your personal information on the Australian Federal Privacy Commissioner's Web site.

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