Cape Jaffa Wines ~ Privacy Policy

We respect your privacy and safeguard data under the Privacy Act 1988 (Cth). This policy outlines how we collect, use, and store your information.

What We Collect

  • Identity, contact, transaction, and marketing data.

  • Age verification (18+), analytics, cookies, and gift voucher transaction details.

  • Technical data such as IP address, device type, and browsing behaviour.

How We Collect It

  • Are valid for 36 months from date of purchase.

  • Are non-refundable and not redeemable for cash.

  • Lost or stolen cards cannot be replaced.

    Cannot be used to purchase additional gift cards.

Use of Information

  • Process orders, bookings, and payments.

  • Manage gift voucher balances.

  • Send marketing updates (if opted-in).

  • Meet legal obligations, including taxation and age verification.

Disclosure of Information

We share data only with trusted partners who assist in operations—such as payment gateways, couriers, and email services—or where required by law. Some partners may store data overseas and must comply with confidentiality obligations.Data Security

Your information is stored securely and accessible only by authorised personnel. While we take reasonable steps to protect your data, no internet transmission is entirely secure.

Access & Complaints

Email sales@capejaffawines.com.au to access, correct, or request deletion of your data. If unresolved, you may escalate to the Office of the Australian Information Commissioner (OAIC).